How to send a custom e-mail?


This cookbook is suitable for a clean sylius-standard installation. For more general tips, while using SyliusMailerBundle go to Sending configurable e-mails in Symfony Blogpost.

Currently Sylius is sending e-mails only in a few “must-have” cases - see E-mails documentation. Of course these cases may not be sufficient for your business needs. If so, you will need to create your own custom e-mails inside the system.

On a basic example we will now teach how to do it.

Let’s assume that you would like such a feature in your system:

Feature: Sending a notification email to the administrator when a product is out of stock
    In order to be aware which products become out of stock
    As an Administrator
    I want to be notified via email when products become out of stock

To achieve that you will need to:

1. Create a new e-mail that will be sent:

  • prepare a template for your email in the templates/Email.
{# templates/Email/out_of_stock.html.twig #}
{% block subject %}
    One of your products has become out of stock.
{% endblock %}

{% block body %}
    {% autoescape %}
        The {{ }} variant is out of stock!
    {% endautoescape %}
{% endblock %}
  • configure the email under sylius_mailer: in the config/packages/sylius_mailer.yaml.
# config/packages/sylius_mailer.yaml
        address: [email protected]
            subject: "A product has become out of stock!"
            template: "Email/out_of_stock.html.twig"

2. Create an Email Manager class:

  • It will need the EmailSender, the AvailabilityChecker and the AdminUser Repository.
  • It will operate on the Order where it needs to check each OrderItem, get their ProductVariants and check if they are available.

namespace App\EmailManager;

use Sylius\Component\Core\Model\OrderInterface;
use Sylius\Component\Inventory\Checker\AvailabilityCheckerInterface;
use Sylius\Component\Mailer\Sender\SenderInterface;
use Sylius\Component\Resource\Repository\RepositoryInterface;

final class OutOfStockEmailManager
    /** @var SenderInterface */
    private $emailSender;

    /** @var AvailabilityCheckerInterface */
    private $availabilityChecker;

    /** @var RepositoryInterface $adminUserRepository */
    private $adminUserRepository;

    public function __construct(
        SenderInterface $emailSender,
        AvailabilityCheckerInterface $availabilityChecker,
        RepositoryInterface $adminUserRepository
    ) {
        $this->emailSender = $emailSender;
        $this->availabilityChecker = $availabilityChecker;
        $this->adminUserRepository = $adminUserRepository;

    public function sendOutOfStockEmail(OrderInterface $order): void
        // get all admins, but remember to put them into an array
        $admins = $this->adminUserRepository->findAll()->toArray();

        foreach ($order->getItems() as $item) {
            $variant = $item->getVariant();

            $stockIsSufficient = $this->availabilityChecker->isStockSufficient($variant, 1);

            if ($stockIsSufficient) {

            foreach ($admins as $admin) {
                $this->emailSender->send('out_of_stock', [$admin->getEmail()], ['variant' => $variant]);

3. Register the manager as a service:

# config/packages/_sylius.yaml
        arguments: ['@sylius.email_sender', '@sylius.availability_checker', '@sylius.repository.admin_user']

4. Customize the state machine callback of Order’s Payment:

# config/packages/_sylius.yaml
                    on: ["pay"]
                    do: ["@app.email_manager.out_of_stock", "sendOutOfStockEmail"]
                    args: ["object"]